Refund & Exchange Policy
Returns & Exchanges
Every Kurvy product is printed on demand — made just for you after you order. Because of this, we do not offer returns or refunds for change of mind.
Size Exchange
Wrong size? We offer a 7-day size exchange from the date of delivery. The product must be unused, unwashed, with tags intact. Raise an exchange request at support@kurvy.me with your order number and required size. Reverse pickup is arranged where serviceable; otherwise self-ship (courier cost reimbursed as store credit up to ₹100).
Damaged, Defective or Wrong Product
If you receive a damaged, misprinted, or incorrect item, email us within 48 hours of delivery with an unboxing photo/video and order number. We will ship a free replacement — no questions asked. If a replacement is not possible, we issue a full refund to your original payment method within 7–10 business days (COD orders refunded via UPI/bank transfer).
Non-Returnable
- Products without tags, or used/washed items
- Orders beyond the 7-day exchange window
- Minor colour variation from screen display (print colours can vary ±10%)
Cancellations
Orders can be cancelled within 2 hours of placing them (before printing starts). After printing begins, cancellation is not possible. Prepaid cancellations are refunded in full within 5–7 business days.
Questions? Write to support@kurvy.me.